For USA Customer Service/Product Availability/Support, please fill out the form:
For International customer support and warranty coverage for purchases made outside the US, please contact the authorized retailer directly for information on their policy.
Please allow 2-4 business days for a response to your inquiry during the busy holiday season.
Note: If you submit a ticket during a holiday or weekend, it will be reviewed on the next business day, and your submission will be processed within the 2-4 business days response time.
Customer Service Holiday Schedule
The Customer Service Department is closed on the following holidays:
December 24th, 2024
December 25th, 2024
December 31st, 2024
January 1st, 2025
We do not operate on weekends (Saturdays and Sundays).
Business Days:
Our business days are Monday through Friday.
From now until January 10, 2025, our business days are:
December: 17, 18, 19, 20, 21, 22, 26, 27, 28, 29.
January: 2, 3, 4, 5, 8, 9, 10.
Live chat support using the purple chat icon in the lower right corner is available Monday – Friday (excluding holidays):
10a.m. – 5 p.m. PT
12 p.m. – 7 p.m. CT
1 p.m. – 8 p.m. ET
Email us with non support questions or other queries using the relevant link below.